Tuesday, August 28, 2001
Voice: Storytelling is Knowledge Management
August 28, 2001
I remember neither artist nor title. But this is from the Kampa Museum in Prague. The only chair to be facing outwards, looking through the window. When you sit, you look through this triple lens, across the river to the city.
Authors: Kim Sbarcea, Victoria Ward August 2001 (an experimental work - I think for a conference in Bath.)
We emphasise the importance of paying attention to the implicit, by using stories, storytelling and narratives as ways of seeing the hidden, and hearing its meaning. The multiple perspectives of individual narratives are integral to the bigger picture. This multilayered, storied effect is the power of knowledge management as a lens through which to view the organisational dynamic.
We also look at three kinds of identity - the Hacker, the Chatter and the Nomad and their stories, and relationship with stories, in the organisation.
Looking back, 7 years on, I'm interested in the persistence of the theme of ambiguity in our work, the return to the role of the Nomad, the importance of Walter Benjamin, and this constant search to find ways to give individuals voice and then find ways for that voice to be heard by the organisation.
