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Saturday, May 24, 2008

Narrative enquiry: a way to get organisations talking
May 24, 2008

DSCN0393

The Henry Moore statue at Kenwood, Hampstead Heath. Henry Moore said 'A hole can itself have as much shape-meaning as a solid mass' which is what I'm looking at now as a way to develop ways of tacit knowledge staying with the organisation when the people leave. I'll think of a better 'derive' or 'marginalia' illustration at some stage.

Narrative enquiry: A way to get organisations (and the people in them) talking and acting differently
Paul Corney & Victoria Ward June 2008
Business Information Review
Vol. 25, No. 2, 105-120 (2008)

© 2008 SAGE Publications

That little copyright sign over 9,000 words of our effort gives me a little shiver of distaste. So wrong, the publishing systems, so wrong. Anyway, you can either use the link to go and buy the article, or download the one-pager in which I’ve put the abstract and the most interesting part, in some ways, which is the experimental layout of the article, as a kind of ‘derive’ with ‘marginalia’.

This article is actually a companion pair with one we’ve yet to publish, which describes the Sparknow narrative method in a very different application (good technie term there to make it sound applicable in some way) to the Knowledge Transfer Programme enquiry we’ve just finished for MLA London. When that’s available later in the year I’ll twin the two in some way.

Not in the article, but influential, in the playing about with designing it, is the Ken Gergen proposition that social constructionists are poetic activitists. Social construction propounds that meaning is only found through actively and repeatedly finding ways of “going on together”. And nothing can happen without it. If we are not careful, the dominant knowledge classes, shored up by ‘science’, power and authority (who have replaced the authority, power and knowledge of the church) automatically muffle other voices and insist on one dominant voice. Only by finding forms of engagement which encourage, and sustain, a plurality of voices is anything possible.

In all our work, and especially in trying different ways of writing and reporting, we’ve that intention to encourage and sustain a plurality of voices. I’d love to try and change the strapline for Sparknow to Sparknow: poetic activists, but I’m sure I’d get swiftly edited out. Such is the ironic smoothing of wiki-world. We’re all chiefs here.